Privacy Policy

Last updated: April 8, 2026

Moments is a service operated by GRWTH LAB SAS, a French company registered under SIREN 988 916 862, RCS Paris, with its registered office at 231 rue Saint-Honoré, 75001 Paris, France.

This policy describes how we collect, use, and protect your personal data when you use moments.productions (the "Service").

1. Data We Collect

Data	Purpose	Legal Basis
Partner names	Personalize your film	Contract performance
Wedding date	Personalize your film	Contract performance
Email address	Deliver your film, send order updates	Contract performance
Style & media preferences	Tailor your film	Contract performance
Photos & videos you upload	Create your wedding film	Contract performance
Payment information	Process your order via Stripe	Contract performance
Device & browser data	Improve the Service, analytics	Legitimate interest

2. How We Use Your Data

• To create and deliver your wedding film.
• To process payments securely through Stripe.
• To send transactional emails about your order.
• To improve our Service through anonymized analytics.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Third-Party Services

• Stripe (payments) — processes your card data directly. We never see or store your full card number. See Stripe's Privacy Policy.
• Meta Pixel (analytics) — collects anonymized browsing data for ad measurement. You can opt out via your browser settings or Meta Ad Preferences.
• Google Fonts — fonts loaded from Google servers. See Google's Privacy Policy.

4. Data Retention

• Uploaded media: deleted within 30 days after your film is delivered, or 48 hours after session expiry if no order is placed.
• Order data (names, email, preferences): retained for 3 years for legal and accounting obligations, then anonymized.
• Payment records: retained for 10 years as required by French commercial law (Code de commerce, Art. L123-22).

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data ("right to be forgotten").
• Restrict processing of your data.
• Port your data to another service.
• Object to processing based on legitimate interest.
• Withdraw consent at any time (where consent is the legal basis).

To exercise any right, email [email protected]. We respond within 30 days.

You may also lodge a complaint with the French data protection authority: CNIL (Commission Nationale de l'Informatique et des Libertés).

6. Cookies

We use the following cookies and tracking technologies:

• Session cookie (functional): stores your funnel progress. Expires when you close your browser.
• Meta Pixel (analytics): measures ad effectiveness. You can disable it in your Meta Ad Preferences or by using a browser extension like uBlock Origin.

We do not use cookies for profiling or third-party advertising beyond Meta ad measurement.

7. Data Security

All data is transmitted over HTTPS (TLS 1.2+). Uploaded files are stored on encrypted servers. Access is restricted to authorized personnel only. Payment data is handled entirely by Stripe (PCI DSS Level 1 certified).

8. International Transfers

Some of our service providers (Stripe, Meta) are based in the United States. Transfers are protected by Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Children

The Service is not directed at individuals under 16 years of age. We do not knowingly collect data from children.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.

11. Contact

GRWTH LAB SAS
231 rue Saint-Honoré, 75001 Paris, France
SIREN: 988 916 862 — RCS Paris
Email: [email protected]